Privacy Policy
How AGP collects, uses, and protects your personal data.
Who We Are
AGP ("we", "us", "our") is a web design agency based in London, United Kingdom, specialising in websites for London tradespeople. We are the data controller for the personal information you provide to us.
If you have any questions about this policy or how we handle your data, contact us at: [email protected]
What Information We Collect
We only collect information you give us directly through our website contact form. This includes:
- Your full name
- Your trade or profession
- Your phone number
- Your email address
- Your current website URL (optional)
- Any additional notes you choose to share (optional)
We do not collect any information automatically through cookies, analytics tools, or tracking technologies. We do not use advertising networks or remarketing pixels.
How We Use Your Information
We use the information you submit solely to:
- Contact you about the free website audit you requested
- Discuss our services and whether we're the right fit for your business
- Send you information relevant to your enquiry
We will never use your information for unsolicited marketing, and we will never sell, rent, or share your data with third parties for their own marketing purposes.
Legal Basis for Processing
We process your personal data on the basis of legitimate interests — specifically, responding to a direct enquiry you have made about our services. By submitting our contact form, you are initiating contact with us and it is reasonable for us to use that information to respond.
Where we send follow-up communications about our services, we do so based on your expressed interest. You can ask us to stop at any time.
How Long We Keep Your Data
We retain enquiry data for up to 24 months from the date of submission. After this period, data is deleted from our systems. If you become a client, we retain data relevant to your project for up to 6 years in accordance with standard business record-keeping obligations.
You can request deletion of your data at any time (see "Your Rights" below).
Who We Share Your Data With
We do not sell or share your personal data with any third party for their own purposes. Your enquiry data is stored securely on our own server and is accessible only to AGP staff involved in responding to your enquiry.
We do not use any third-party CRM, email marketing platform, or analytics service that would receive your data.
Cookies and Local Storage
This website does not use tracking cookies, advertising cookies, or analytics cookies. We use a single item of browser localStorage to remember whether you have acknowledged our cookie notice. This is a functional preference, not a tracking mechanism, and contains no personal data.
No cookie data is transmitted to our servers or shared with any third party.
Your Rights Under UK GDPR
As a UK resident, you have the following rights regarding your personal data:
- Right of access — you can request a copy of the data we hold about you
- Right to rectification — you can ask us to correct inaccurate data
- Right to erasure — you can ask us to delete your data ("right to be forgotten")
- Right to restriction — you can ask us to restrict how we use your data
- Right to object — you can object to us processing your data on the basis of legitimate interests
- Right to data portability — you can request your data in a structured, machine-readable format
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.
Data Security
We take reasonable technical measures to protect your personal data from unauthorised access, loss, or misuse. All data submitted via our contact form is transmitted over HTTPS. Enquiry data is stored in a secure server environment accessible only to authorised AGP personnel.
No method of transmission or storage is completely secure. If you have concerns about a specific security issue, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will update the date at the bottom of this page. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
For any privacy-related questions, data requests, or concerns:
- Email: [email protected]
- Phone: +33 7 88 73 58 65
- Post: AGP, London, United Kingdom
Last updated: May 2026